Política de privacidade
Privacy Policy
Last updated September 9 2026
This Privacy Policy describes how Wobblenook collects, uses, discloses, and protects personal information when a person visits www.wobblenok.com, places an order, communicates with us, or otherwise uses our services.
Who we are
Wobblenook is operated by Eduardo Glauber da Silva in Minas Gerais, Brazil. The store serves customers in the United States. Questions and privacy requests may be sent to wobblenok.toys@gmail.com.
Information we collect
Depending on how a customer interacts with the store, we may collect:
contact and account information, such as name, billing address, shipping address, email address, and telephone number;
order and transaction information, such as products purchased, order history, discounts, returns, and payment status;
payment information processed by the payment providers offered at checkout;
customer service communications, photographs, reviews, survey responses, and other information submitted voluntarily;
device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring pages, approximate location, and interactions with the store; and
marketing and preference information, including subscriptions, consent choices, and communication preferences.
How we collect information
We collect information directly from customers, automatically through the store and related technologies, and from service providers that help operate the business. Cookies, pixels, local storage, and similar technologies may be used for essential store functions, analytics, fraud prevention, personalization, and advertising, subject to available consent and opt-out controls.
How we use information
We may use personal information to:
process payments, fulfill orders, deliver products, and administer returns or refunds;
create and manage customer accounts;
provide support and communicate about orders, security, policy changes, or service updates;
detect, investigate, and prevent fraud, misuse, and security incidents;
improve products, store performance, customer experience, and marketing;
send promotional communications when permitted and honor unsubscribe requests;
comply with legal obligations and enforce our agreements; and
protect customers, Wobblenook, service providers, and other parties.
How we disclose information
We may disclose personal information to Shopify, payment providers, fulfillment partners, carriers, customer support and communications providers, analytics and advertising providers, professional advisers, fraud-prevention services, and authorities when reasonably necessary for the purposes described in this policy. We may also disclose information in connection with a business transfer or with a person's direction or consent.
We do not ask customers to send complete payment card information to our support email or WhatsApp. Payment details are handled by the payment providers made available through checkout.
Shopify
Our store is hosted by Shopify, which processes information needed to provide the storefront, checkout, commerce, security, and related services. Shopify may act as a service provider to Wobblenook and may also process information for its own purposes as described in its applicable privacy notices. Store privacy controls, including cookie preferences or data-sharing opt-out tools, may be made available through the storefront.
Advertising and analytics
We may use analytics and advertising services to understand store activity, measure campaigns, and show relevant promotions. Depending on the service and applicable law, this activity may be considered targeted advertising, sharing, or a sale of personal information. Eligible users may exercise available opt-out rights through the store's privacy controls or by contacting us.
Data retention and security
We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and meet legal obligations. Retention periods vary by the nature of the information and purpose of processing.
We use reasonable administrative, technical, and organizational safeguards. No transmission or storage system is completely secure, and we cannot guarantee absolute security.
International processing
Because Wobblenook is operated from Brazil and uses service providers in multiple countries, personal information may be processed outside the customer's state or country, including in Brazil, the United States, and other locations where our providers operate. Where required, we use legally recognized measures for international transfers.
Privacy rights
Depending on where a customer lives and subject to legal exceptions, the customer may have rights to request access, correction, deletion, or a portable copy of personal information; to limit or object to certain processing; to opt out of targeted advertising or qualifying data sharing; and to appeal a denied privacy request.
To submit a request, email wobblenok.toys@gmail.com with the subject Privacy Request. We may need to verify identity before completing the request. An authorized agent may submit a request where permitted, but we may ask for proof of authority and identity verification. We will not unlawfully discriminate against a person for exercising privacy rights.
Marketing communications
Customers may unsubscribe from promotional email by using the unsubscribe link in a message or contacting us. Transactional or service messages about an order or account may still be sent. Where text marketing is offered, instructions for opting out will be provided with the message or sign-up terms.
Children's privacy
Wobblenook sells products for children, but the store and checkout are intended for adults purchasing on behalf of children. We do not knowingly collect personal information directly from children under 13, and children under 18 may not place orders or submit personal information without the involvement and authorization of a parent or legal guardian. If a parent or guardian believes that a child provided personal information, contact us so we can review and, when appropriate, delete it.
Third party links
The store may link to websites or services operated by other parties. Their privacy practices are governed by their own notices, and Wobblenook is not responsible for their independent practices.
Changes to this policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on the store with a new last-updated date. Material changes may also be communicated through another appropriate method.
Privacy contact
Email: wobblenok.toys@gmail.com
Phone and WhatsApp: +55 31 99098-5644
Mail: Eduardo Glauber da Silva, Rua Peroba Rosa, 137, Riacho da Mata, Sarzedo, Minas Gerais, Brazil